| Campo DC | Valor | Idioma |
|---|
| dc.contributor.author | Calazans, Angélica Toffano Seidel | - |
| dc.contributor.author | Kosloski, Ricardo Ajax Dias | - |
| dc.contributor.author | Ribeiro Junior, Luiz Carlos Miyadaira | - |
| dc.date.accessioned | 2014-12-03T13:37:14Z | - |
| dc.date.available | 2014-12-03T13:37:14Z | - |
| dc.date.issued | 2012-05 | - |
| dc.identifier.citation | CALAZANS, Angelica Toffano Seidel; KOSLOSKI, Ricardo Ajax Dias; RIBEIRO JUNIOR, Luiz Carlos Miyadaira. Proposal for a measurement model for software tests with a focus on the management of outsourced services. Revista de Gestão da Tecnologia e Sistemas de Informação, v. 9, p. 265-284, 2012. Disponível em: <http://www.jistem.fea.usp.br/index.php/jistem/search/authors/view?firstName=Angelica&middleName=Toffano%20Seidel&lastName=Calazans&affiliation=Uniceub&country=BR>. Acesso em: 27 jun. 2014. | en |
| dc.identifier.uri | http://repositorio.unb.br/handle/10482/17211 | - |
| dc.language.iso | Inglês | en |
| dc.publisher | Universidade de São Paulo | en |
| dc.rights | Acesso Aberto | en |
| dc.title | Proposal for a measurement model for software tests with a focus on the management of outsourced services | en |
| dc.type | Artigo | en |
| dc.subject.keyword | Pessoal - recrutamento | en |
| dc.subject.keyword | Terceirização | en |
| dc.rights.license | Revista de Gestão da Tecnologia e Sistemas de Informação - Esta obra está licenciada sob uma Creative Commons (Attribution 3.0 Unported (CC BY 3.0)). Fonte: http://www.jistem.fea.usp.br/index.php/jistem/search/authors/view?firstName=Angelica&middleName=Toffano%20Seidel&lastName=Calazans&affiliation=Uniceub&country=BR. Acesso em: 27 jun. 2014. | en |
| dc.description.abstract1 | The need for outsourcing IT services has shown a significant growth over the past few years. This article presents a proposal for a measurement model for Software Tests with a focus on the management of these outsourced services by governmental organizations. The following specific goals were defined: to identify and analyze the test process; to identify and analyze the existing standards that govern the hiring of IT services and to propose a Measurement Model for outsourced services of this type. As to the analysis of the data collected (documentary research and semi-structured interviews), content analysis was adopted, and in order to prepare the metrics, the GQM – Goal, Questions, Metrics – approach was used. The result was confirmed by semi-structured interviews. Here is what the research identifies as possible: to establish objective and measurable criteria for a measurement size as the input to evaluate the efforts and deadlines involved; to follow up the test sub-processes and to evaluate the service quality. Therefore, the management of this type of service hiring can be done more efficiently. | - |
| dc.description.unidade | Faculdade de Ciências e Tecnologias em Engenharia (FCTE) – Campus UnB Gama | - |
| Aparece nas coleções: | Artigos publicados em periódicos e afins
|
