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Browsing by Subject Gestão por processos

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Date de publicationData de defesaTitreAuteur(s)Orientador(es)Coorientador(es):
2021-Ouvidoria brasileira : cenários e desafiosBrito, Maria Ivoneide de Lima (org.); Pfaffenseller, Ana Claudia de Almeida (org.); Bertachini, Luciana (org.)--